MULTICULTURAL TEAMS

MANAGEMENT, MOTIVATION, TRUST

In a multicultural environment, more and more international working groups are being formed and virtual teams are spread around the world. Managing teams made up of people from different cultures can be a challenge for people not exposed to other cultures.

A different attitude to the people in power, expectations from the supervisor, cooperation within the team, and taking responsibility can result from individual preferences, but in large measure are the result of the culture of origin. This applies to both team members and supervisors.

Most of the tools available to manage people result from the structure and culture of the company, although the soft skills of the immediate supervisor may be the most important. Empathy, the ability to listen and openness to another person is the basis of a strong leader profile.

The ability to build team trust, prevent stereotypes and racism, and manage similarities are key to building an effective team. It is important to understand the mechanism of building stereotypes and the awareness of different ways of communicating and behaving.

All day training programs include:

• Hoftstede culture dimensions relevant to the business environment,
• motivation theories and workshops on motivating subordinates,
• creating a work environment free from stereotypes and racism,
• virtual teams management,
• the essence of communication in building mutual understanding and trust.